Best Practices for Receiving Orders from Retailers & Stockists

3 min read

Do customers make purchases on your retailers' / stockists' websites and they send orders to you for fulfillment?

Read on for best practices to automate your order workflow. If you are also on Shopify and send orders to other suppliers, checkout the article Best Practices for Sending Orders to Suppliers & Warehouses.

Scenarios

In these scenarios, your retailer & stockists (aka Merchants) send orders to you. You can mix and match these methods, depending on your and your merchants' needs.

You have your own fulfillment workflow. You want to receive orders by email and will mark the order as fulfilled via web portal
  • Your merchant is on Shopify
  • Orders are automatically sent to you via email. You click on the link in the emails to accept orders and mark orders as fulfilled via web portal
  • Shipment tracking numbers are automatically synced with your merchant's Shopify store
  • Refer to video As a supplier, how to receive and manage orders by email? to learn how you can easily manage incoming purchase orders
  • Refer to video How to send orders to my suppliers by email? to learn how your merchant can easily set this up in their Shopify store
Your merchant offers prepaid shipping labels. You want to receive orders by email and will print shipping labels directly via web portal
  • Your merchant is on Shopify
  • Orders are automatically sent to you via email. You click on the link in the emails to accept orders and create shipping labels
  • Shipment tracking numbers are automatically synced with your merchant's Shopify store
  • Your merchant will also need an EasyPost account (FREE for up to 120,000 shipping labels/year)
  • Your merchant can use their existing shipping carriers or leverage our partnership with EasyPost and save up to 74% on USPS, FedEx, UPS, DHL, and 100+ carriers
  • Refer to video As a supplier, how to receive and manage orders by email? to learn how you can easily manage incoming purchase orders
  • Refer to video How to provide my suppliers with prepaid shipping labels? to learn how your merchant can asily set this up in their Shopify store. Instead of creating an EasyPost account yourself, your supplier would need to create an EasyPost account for FREE and connect their shipping carriers
You want to use your own shipping carrier. You want to receive orders by email and will print shipping labels directly via web portal
  • Your merchant is on Shopify
  • Orders are automatically sent to you via email. You click on the link in the emails to accept orders and create shipping labels
  • Shipment tracking numbers are automatically synced with your merchant's Shopify store
  • You'll also need an EasyPost account (FREE for up to 120,000 shipping labels/year)
  • You can use your existing shipping carriers or leverage our partnership with EasyPost and save up to 74% on USPS, FedEx, UPS, DHL, and 100+ carriers
  • Refer to video As a supplier, how to receive and manage orders by email? to learn how you can easily manage incoming purchase orders
  • Refer to video How to provide my suppliers with prepaid shipping labels? to learn how your merchant can easily set this up in their Shopify store
You want orders routed to your ShipStation account
  • Your merchant is on Shopify
  • Orders are routed directly to your ShipStation account. Orders can be routed to an existing ShipStation Custom Store or new Custom Stores
  • Specific products can be split into specific ShipStation stores
  • Shipment tracking numbers are automatically synced with your merchant's Shopify store
  • Refer to video How to send orders to my or my supplier's ShipStation? to learn how your merchant can easily set this up in their Shopify store. They'll need your ShipStation API key & secret when setting this up
You want orders routed to your Shopify account
  • Your merchant is also on Shopify
  • Orders are automatically routed to your Shopify store
  • You can fulfill orders via your existing workflows & systems. You can also send your merchant invoices, request payment (using your existing Shopify payment setup), and ship orders using your existing Shopify shipping carrier (you pays for shipping). Shipment tracking numbers are automatically synced with your merchant's Shopify store
  • It's FREE for you to receive orders from your merchant's Shopify store via Order Fulfillment Guru
  • Refer to video As a supplier, how to receive orders from merchants who are on Shopify? to learn how you can easily manage incoming purchase orders
  • Refer to video How to send orders to my suppliers who are on Shopify? to learn how your merchant can easily set this up in their Shopify store


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